Returns
Due to the custom nature of our product we do no accept any returns, all purchases are final.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thelighttapeteam@lighttape.com withing 30 days or receiving your product, and send your item to: 1320 N. Boulevard Richmond Virginia US 23230
Shipping
To exchange your product, you should mail your product to: 1320 N. Boulevard Richmond Virginia US 23230
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for you exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchase shipping insurance. We don't guarantee that we will receive your returned item.